State Farm® Insurance Agent Bill Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jamie Kessler
October 29, 2025
"Meliya Reese in the Brandon, SD office has been Amazing to work with through all of our insurance needs and questions! She always willing to educate you on what is available and will best fit your needs. The staff is friendly, knowledgeable and there when you need them. You won't go wrong working with Bill, Kim, Meliya and their team at Bill Thompson State Farm!"
"Jamie, we appreciate your positive feedback! Meliya has been a committed member of our team for 9 years, and we appreciate you taking the time to highlight her hard work. If you need anything else, we're here to help!"
bruno Groenewold
October 13, 2025
"Bill Thompson’s State Farm agency in Sioux Falls and Brandon provides outstanding service. Jennie Carson is friendly, helpful, and goes the extra mile for customers. If you’re requesting a quote, please ask for Jennie."
"Bruno, thank you for taking the time to leave a review! We are so happy to hear about the good work Jennie is doing, she is a real asset to our team! If you ever have any questions or concerns, please give us a call!"
sage darnell
October 10, 2025
"Very helpful and way cheaper than previous insurance company. Jack is an amazing employee that definitely knows what he is doing as well as very insightful!"
"Sage, thank you for your kind response! We’re glad to know you’re satisfied with the service at our State Farm office. Jack works very hard for all of our customers, and we appreciate his efforts. If you need anything else, please reach out! We are here to help!"
Erin Bisbee
October 10, 2025
"We switched our home and auto insurance in January of 2024 and Bill Thompson and his staff at State Farm have always been professional, welcoming, and incredibly helpful. They answer all our questions and their commitment to customer service is outstanding. We are very satisfied with our switch!"
"Erin, thank you for the positive feedback! We are committed to providing you with the best service possible! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Marie Bio
October 9, 2025
"Great Information!"
"Marie, thank you for your review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
kristin larson
October 7, 2025
"I called the office today and recieved some of the best customer service I have had in a long time Allison Jaeger Is efficient, professional, kind, and a true asset for this office. I highly recommend this State Farm office due to the customer service and the product for vehicle coverage. I am specifically taking the extra time to point out that this is what separates a great business from just a good business! Allison, Thank you so much for helping me and put everything in place! Kristin Larson"
"Kristin, thanks for the kind words about our office and about Allison. We share your sentiments about Allison and are blessed to have her on our team. Thanks again for letting us help you. Have a great rest of your week. "
Heidi Beverly
October 3, 2025
"Everyone is so nice, understanding, and reasonable."
"Heidi, thank you for your 5-star review! Our team is blessed to have the opportunity to serve you. Have a great weekend. "
Autumn Wieczorek
July 23, 2025
"The team at Bill Thompson has gone above and beyond to help me with my insurance needs. From renters insurance, to home insurance for my house, and life insurance to protect my family for years to come - my sales rep Jack has educated me around every turn. Couldn’t recommend their office enough!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ken Ward
July 22, 2025
"From top to bottom their customer service is excellent. ."
"Thanks Ken, always a pleasure helping you and Robin. Have a great rest of your week. "
Bill Murry
June 18, 2025
"Bill Thompson denied one of my claims with loaner paperwork from a reputable dealership that i was borrowing a vehicle while mine was getting worked on. I like state farm as a company, but cant say the same about this provider. I recommend going to a different state farm. Using a fake alias to protect my identity. No reason to reply to this comment. This is simply a warning to good people paying money to protect their assets."
"This one sounds really familiar. Since you want to stay anonymous I will honor those wishes and not mention your name or the dealership you work for. Our actual client was confused about this mysterious claim to his loaner car. That is the reason we reached out to you before filing a claim on our clients policy. If you had any proof that this damage happen while our client was driving it we would have let our client know that he is responsible and filed a claim. This service that we provide to our clients is not something honest hard-working people should run from but run to. We work this hard for all our clients. "
Diane Boyd
January 2, 2025
"Great service -- Billie T answered all the questions I had regarding my need for financial services. Along with auto, home and life insurance protection! Definitely one of the best State Farm agents around."
"Diane, Thanks for the kind words. You are too kind. Hope you have the best New Year ever. "
Kristina Privett
November 19, 2024
"I've had a lot of changes recently and a lot of questions. They have been helpful, patient and diligent. They make sure we are taken care of."
"Kristina, thank you for the kind words about our team. We are blessed to have the opportunity to work with you. Working together to make sure you have the coverage you need and the experience you deserve is most important to us. Have a Happy Thanksgiving and Thanks again."
Judy LMB
May 17, 2024
"Very kind, courteous and informative"
"Judy, Thanks for the kind words. I will make sure to tell the team to keep up the good work. We hope you have a blessed summer. "
Kaleb Paulsen
May 11, 2023
"I recently had to suffer the unfortunate loss of my home and vehicle due to a garage fire. Thankfully I had Bill Thompson as my insurance agent. Bill and his team have gone above and beyond any expectations I had. They have insured I have support through each step of the way and have helped out in dealing with the aftermath. I highly recommend using Bill as your agent for all of your needs."
"Kaleb, Thanks for the kind words. The entire team and I are thankful that you, Haley and the dogs got out of the house and that you didn't get more seriously injured trying to get into the garage. Back to normal seems a long way off I'm sure but remember you are not alone through the process. Continued blessing to you from all of us here. Talk soon"
john martin
May 8, 2023
"Very helpful people"
"John, Thanks for the kind words. As you know its all about having a great team and we are blessed to have them. I will pass this on to them. Thanks for allowing us the opportunity to work with you. Have a great week."
Chad A. Meirose
January 20, 2023
"Bill is great! 100% honest and straight forward. Best insurance agent I've ever had and I've only been with him a few short years. 10/10 would highly recommend bill and his staff!"
"Thanks for the kind words Chad. We are thankful for the opportunity to help. 10 out of 10 is pretty cool. I will share the great news with the team. Have a great rest of your week. "
Gina Johnson
January 16, 2023
"I've been a State Farm customer for many years--they cover my car, as well as my husband's and son's vehicles. Bill and his team are all very helpful, professional, and friendly! I always feel like they are looking out for the best interests of my family--love working with them!"
"Gina, that is super nice of you to say. Thank you. We love working with you and your family too. Keeping your best interests and the best interests of the others we serve is a top priority and the right thing to do. Thanks again for the kind words and have a blessed day."
Destiny Ramos
January 12, 2023
"Very nice and friendly people who will tell you honestly how it is. It’s a great team to work with (:"
"Destiny, Thanks for the kind words. You are right. We believe that our responsibility is to inform and educate our clients on what is available to help them through a situation and with the right information they can make a good decision for themselves. Thanks again for letting us help. "
dorothyshepherd
September 13, 2022
"One of our city's finest. Been with State Farm 50 yrs with only 2 agents at the same location."
"Dorothy, Thanks for the kind words. Our team is grateful for the opportunity to help you and your family but 50 years... you must have started with State Farm when you were 1 yr old. 😉"
Eli Kirlin
August 22, 2022
"Bill and the rest of the crew are awesome! They truly care about everyone they work with. Very informative and make sure you have coverage on only what you need to. Highly recommend!"
"Thanks for the kind words Eli. The making and keeping of promises to our clients like you is what we are supposed to be doing but we are thankful for your appreciation."
Dan DeJongh
June 1, 2022
"great service I would recommend them to anyone looking for insurance"
"Dan, Thanks for the kind words about our team. We appreciate your trust and the opportunity to work with you. Take care."
Colleen Clark
March 16, 2022
"Great service, nice people."
"Colleen, thanks for the kind words. We appreciate the opportunity to help you. Have a great rest of your week."
Miranda Boster
March 3, 2022
"Love them! I have worked with Bill and his awesome team since I was 14 with my 1st car."
"Miranda, it has been our pleasure to help you since you were 14. Its amazing how time flies by and needs change. Being the team that can keep up with those life changes from start to finish is what we pride ourselves on. Thanks for having the trust in us to help you. Have a great weekend."
Sheila Reimer
July 10, 2021
"Bill has been absolutely wonderful to work with. He answers questions promptly and thouroughly. He takes time to explain howbthe rates are determined, and why they fluctuate the way they do. We highly recommend."
"Thanks for taking the time to leave a review Sheila, and we’re always happy to help!"
Robert Hoff
January 27, 2021
"Was able to cut my insurance cost almost in half. Meliya was very helpful in finding all the discounts we were eligible for and very patient with answering the numerous questions we had. Would highly recommend giving Meliya and the team she works with at State Farm a call to see what they can do for you."
"Robert, Thanks for the kind words about Meliya and the rest of the team. Taking care of our clients needs and helping them discover better ways to protect what they have are the 2 things that we strive to meet. Thanks again"